Czech/Slovak and Hungarian Speaking Customer and Colleague Engagement Centre Associate (Maintenance)
Roles and responsibilities
- Provide support to Tesco colleagues
- Troubleshooting, delivering great service experience
- Forwarding maintenance issues to subcontractors
- Take ownership of the issue
- Escalate contacts efficiently
You will be great in this role if you have:
- Graduate/ high school education
- Upper-intermediate Czech or Slovak language knowledge
- Upper-intermediate Hungarian language knowledge
- Intermediate English knowledge
- Experience in Customer Service is an advantage
- Basic Computer Skills
- Experience in using MS Office (Excel, Word & PowerPoint)
- Willingness to move to Hungary/Budapest
What we offer
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:
- Competitive Compensation package based on your experience and skills (Cafeteria, 10+5% shopping discount in every Hungarian Tesco store)
- Career Growth is not just a cliché – we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
- Solid Business Background with more than 100 proud years of company history
- We are a Great Team and we are not fond of any formalities here
- Modern Office with great location (e.g.: free parking)
- Flexible Working policy (e.g.: home-office)
- Relocation Bonus when permanently moving to Hungary
- Language Allowance
#LI-AS1
#LI-Hybrid
Job area
Customer and Colleague Engagement Center
Job type
Junior roles
Location
1138 Budapest, Váci út 187.
Language requirement
ENG+HU+CZ/SK
Employment type
Full time
Deadline
2024-04-05
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